At Julio Treks, we are committed to delivering your products safely and efficiently. This Shipping Policy explains how we process and deliver orders worldwide.
Shipping Coverage
We ship orders to customers worldwide. Delivery times and availability may vary depending on the destination country and local regulations.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- During peak seasons, sales, or holidays, processing times may be longer.
- Customers will be notified via email if additional processing time is required.
Delivery Time
- Delivery times vary by destination, typically ranging from 7–21 business days for international orders.
- Remote areas may take longer for delivery.
- Julio Treks is not responsible for delays caused by customs, natural events, or courier services.
Shipping Costs
- Shipping costs will be calculated and provided at checkout based on the delivery location.
- Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
Payment Method
All orders are shipped under Cash on Delivery (COD). Customers are required to pay the full amount of their order upon delivery. No online or card payments are accepted.
Order Tracking
Once your order is shipped, you will receive a tracking number (if available) via email. This will allow you to monitor your shipment’s progress.
Failed Delivery
If a delivery attempt fails due to incorrect address, refusal to pay on delivery, or unavailability of the customer, the order may be returned to us. In such cases, re-shipping may incur additional charges.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [email protected] within 7 days of the expected delivery date. We will assist in resolving the issue with our shipping partners.
Policy Updates
Julio Treks reserves the right to update or modify this Shipping Policy at any time. Updates will be posted on this page with a new effective date.
Contact Us
For shipping inquiries or assistance, please contact us at:
Email: [email protected]